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Talk to a plumber, not a call centre

Leave your details and someone who knows the difference between Downalong and Bodmin Moor will ring you back — not a call centre reading from a script.

Water escaping right now? Do these three things before you do anything else — they save more damage than anything we can do once we arrive.

  1. Turn the water off. The internal stopcock is usually under the kitchen sink, in a downstairs cloakroom or by the front door. Turn it clockwise.
  2. Open the cold taps. That drains the pipework down and stops it feeding the leak.
  3. If water is near electrics, switch off at the consumer unit and do not touch anything wet.

If you can smell gas, call the National Gas Emergency Service on 0800 111 999 immediately — it is free from any phone and answered around the clock. Open the windows, do not touch any electrical switches, and get everyone out.

How to reach us The form on this page It is the quickest way to us. Tick "this is urgent" and it is dealt with first.
Office hours Mon–Fri 8am–6pm, Sat 8am–1pm Mark your enquiry urgent and it goes to the top of the list
Where we work Truro, Cornwall Covering all of Cornwall — we come to you

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TruroFalmouthNewquaySt AustellPenzanceCamborneRedruthHelstonBodminSt IvesHaylePerranporth

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Tell us what is going on and we will ring you back. Give us as much detail as you can — the more we know before we set off, the better the chance we arrive with the right part on the van.

So we can work out a realistic arrival time — Cornwall is longer than it looks.

We will only use your details to respond to this enquiry — see our privacy policy. No marketing lists, no passing your details on.

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